Looking to give your players the option of paying online? Want to get rid of the hassle of collecting cash at the rink?
HC allows event organizers to set up online payments for their events by creating a Stripe account. Stripe is a globally trusted, online payment-processing platform.
Fees: A 5.9% commission is charged on all payments with a minimum commission of $1.00 CAD. The commission is subtracted from the amount paid out to the event organizer. The funds are held in a virtual account for 7 days for fraud prevention and refund purposes. Payouts are directly deposited into your bank account on a 7-day rolling basis, with payments sent the week after collection.
For example: On a $15/player event, we will collect a $1.00 commission. Or, another example, a $50 event payment will incur a $2.95 commission.
Refunds: In this 7-day period, organizers may issue refunds to players to be credited back to their payment card. Players may be entitled to refunds after 7 days at the discretion of the organizer and only upon contacting customer support.
1. To get started with online payments, create an event on HC.
2. Toggle the switch labeled ‘Accept online payments’. A pop-up will prompt you to create a Stripe account. Hit the ‘Get Started’ button.
3. Enter your personal details and your banking information. Your banking information is securely stored on Stripe’s servers and is only used to send you direct payouts from Stripe.
4. That's it! Now you're all set up to accept online payments for your events. The days of going around dressing rooms hounding players for money is mercifully over!
Note About Payment: