Tips & Best Practices

Here are some tips from our team and HC’s top organizers to ensure the best experience.

1. Fully host the game on HC.
   
   By this, we mean have everyone sign up via HC (20 skaters, 2 goalies). Players like the ability to see everyone attending. You can make updates all in one place and know that every single player will get them. Plus, you can take advantage of the feature to set teams.

2. Enable online payments.
   
   Players want the flexibility of paying cash or credit card! By accepting online payments, you decrease the likelihood of no-shows, and increase your level of trust with new players. You can also easily issue refunds and track event revenue.

3. State your cancellation policy in the description.
   
   Players are less likely to bail if your cancellation policy is publicly visible. HC’s auto-waitlist feature makes it easier to fill spots left vacant by players that leave the event last-minute.